Mobile app

Calgary Transit App

Mobile app

Calgary Transit App

Mobile app

Calgary Transit App

The Challenge

The goal is to design a ticketing system for city transit. City transit wants to know how technology can improve the experience for transit passengers.

Calgary Transit's current ticketing system is inconvenient and time-consuming. Users must go to transit stations or bus drivers to get tickets that expire within 90 minutes. Buying tickets via the bus driver requires exact change, and buying them from train stations is slow and frustrating. Bulk tickets must be purchased from retail, drug, or convenience stores, which is inconvenient. To improve the situation, a new system is needed that is fast, accessible, efficient, and offers users control over their fares and multiple payment options.

The system will be used by the general population, especially those who transit to and from work. It should be fast, accessible, appropriately informative and easy to use. The system will also be used by workers, students, and those who do not drive.

The Solution

The mobile app provides a fast, accessible, and efficient system, where users can have greater control over their fares and multiple payment options. It offers features such as real-time trip planning, fare information, and alerts. This helps make make the process of purchasing and using tickets more streamlined and user-friendly. The app offers multiple payment options, including credit and debit cards, and even mobile payment services like Apple Pay or Google Pay. It also offers the ability to purchase tickets in bulk or even monthly passes, making it easier for commuters and frequent transit users. Lastly, it stores and manages users' ticket purchases and history, making it easy to track their transit expenses. Overall, the mobile app for transit ticketing would greatly improve the transit experience for users and provide a more modern and convenient solution for purchasing and using tickets.

Skills Applied:

• Task-centered design • JavaScript • Figma • UI/UX

The Result

The mobile app for transit ticketing has resulted in a more streamlined and user-friendly experience for Calgary Transit users. The app has allowed for fast and efficient purchasing of tickets with multiple payment options. Users can access real-time trip planning, fare information, and alerts, making the transit experience more accessible. The ability to purchase tickets in bulk or monthly passes has made transit more convenient for commuters and frequent users. The app's storage and management of ticket purchases has made it easy for users to track their transit expenses.